Course Objectives

• Prepare to take and earn the Certified Clinical Medical Assistant (CCMA) exam
• Learn the skills necessary to function as a member of the healthcare team in an ambulatory setting
• Know the standards for ethical behavior, therapeutic communication, protecting the privacy of patient information
• Understand the importance of a first impression and a safe office environment
• Summarize the HIPAA Privacy Rule and HIPAA Security Rule
• Demonstrate basic medical terminology knowledge
• Discuss government and private insurances
• Identify the functions of the major body systems
• Demonstrate how to write a chief complaint and obtain a patient history
• Discuss the importance of medical and surgical asepsis
• Explain the information contained in different types of medical records.
• Identify the three methods used to perform venipuncture

There are no prerequisites to take the course.

Curriculum

Medical Terminology

• Introduction to Medical Terminology 
• The Musculoskeletal System
• The Cardiovascular System
• The Lymphatic and Immune System
• The Respiratory System
• The Digestive System
• The Urinary System
• The Nervous System
• The Special Senses, The Eyes and Ears
• The Integumentary System
• The Endocrine System
• The Reproductive System
• Diagnostic Procedures, Nuclear Medicine, Pharmacology

Certified Clinical Medical Assistant

• Becoming a Medical Assistant
• Managing stress and improving communication
• Law, ethics, and healthcare
• Improving your medical office
• Computers in the ambulatory care setting
• Telecommunications and patient scheduling 
• Enhancing the patient experience
• Managing medical records
• Written communication
• Working with medical documents
• Medical billing and overview coding
• Daily finance practices
• The administrative medical assistant as office manager
• Major body systems
• Pathophysiology 
• First aid techniques
• AND MORE! 

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.