• Develop the knowledge and skills to excel as a pharmacy technician and perform all related tasks and responsibilities with confidence.
• Gain practical knowledge of medication processing and handling procedures including the ability to identify medication orders and read prescription forms accurately.
• Learn federal and state laws that govern pharmacies, as well as the ethics of pharmacy practice.
• Be fully prepared to sit for the Pharmacy Technician Certification Exam (PTCE), offered by the Pharmacy Technician Certification Board (PTCB, and earn your Certified Pharmacy Technician (CPht) credential.
• Become eligible for a 100+hour practicum experience to further enhance your professional skills.

Melissa Dunworth

Melissa Dunworth has been a pharmacy technician for over 13 years and has worked in retail, closed pharmacy, and training/education areas during her career. Melissa holds a bachelor’s degree in Speech and Hearing Sciences and works as a Developmental Specialist in Early Intervention for children ages 0 to 3 years. She has been a certified pharmacy technician since 1997. Melissa is also registered with the New Mexico Board of Pharmacy.

Betty Stahl

Betty Stahl holds a doctorate in pharmacy from Shenandoah University. Over the past several years, she has taught pharmacy technician programs at ASA College in New York City and ACT in Arlington, Virginia. Stahl has also worked as a pharmacist in independent and hospital settings.

Lorraine Zentz

Lorraine Zentz holds a bachelor’s degree in science (Biology/Chemistry), a master’s degree in education (Curriculum and Instruction), and Colorado Teaching License for middle and high school science and math. She is the original author of the Cengage Pharmacy Technician Program, facilitating students from 2003–2018. Working in hospital pharmacies for 30 years, along with teaching, has been her passion and remains so to this day.